Sanctum Spa Division

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The Spa Division offers comprehensive, tailored consulting for spas seeking to refine their operations and elevate every layer of the guest journey. With a focus on clarity, culture, and long-term sustainability, Sanctum brings a higher standard of excellence to the spaces where wellness is delivered. 

Includes:

• 90-minute virtual audit
• Review of:
  • Operations workflow
  • Scheduling + utilization
  • Guest experience
  • Menu layout
  • Retail + merchandising
  • Staff performance structure
• “Top 10 Fixes” recommendations
• 30-day priority roadmap
• 1 follow-up email review

Ideal For:

• New spas, struggling spas, and directors needing clarity

Includes:

• Weekly strategy meetings
• Full operations audit (virtual or hybrid)
• Staff training plan + coaching
• Retail strategy + merchandising plan
• Menu engineering
• Guest experience transformation
• Scheduling efficiency optimization
• Benefit-cost analysis
• Policy + SOP refinement
• Social media + marketing guidance
• Custom KPI dashboard
• Unlimited email support

Ideal For:

• Spas that want ongoing transformation, accountability, and expert leadership.

 Includes:

• 1–3 full days on-site
• Shadowing of staff + leadership
• Full operational analysis across departments
• Live guest experience evaluation
• On-the-floor corrections + immediate improvements
• Retail merchandising reset
• Workflow restructuring
• 30-day and 90-day implementation plan
• 1 month of follow-up support

Ideal For:

• Spas that are ready for rapid overhaul and high-impact transformation.