Sanctum Spa Division
What We Do
Spa Audit & Strategy Snapshot
Spa Audit & Strategy Snapshot
The Spa Division offers comprehensive, tailored consulting for spas seeking to refine their operations and elevate every layer of the guest journey. With a focus on clarity, culture, and long-term sustainability, Sanctum brings a higher standard of excellence to the spaces where wellness is delivered.
Spa Audit & Strategy Snapshot
Spa Audit & Strategy Snapshot
Spa Audit & Strategy Snapshot
Includes:
- 90-minute virtual audit
- Review of:
- Operations workflow
- Scheduling + utilization
- Guest experience
- Menu layout
- Retail + merchandising
- Staff performance structure
- “Top 10 Fixes” recommendations
- 30-day priority roadmap
- 1 follow-up email review
Ideal For:
- New spas, struggling spas, and directors needing clarity
Sanctum Spa Monthly Retainer
Includes:
- Weekly strategy meetings
- Full operations audit (virtual or hybrid)
- Staff training plan + coaching
- Retail strategy + merchandising plan
- Menu engineering
- Guest experience transformation
- Scheduling efficiency optimization
- Benefit-cost analysis
- Policy + SOP refinement
- Social media + marketing guidance
- Custom KPI dashboard
- Unlimited email support
Ideal For:
- Spas that want ongoing transformation, accountability, and expert leadership.
Spa On-Site Intensive
Includes:
- 1–3 full days on-site
- Shadowing of staff + leadership
- Full operational analysis across departments
- Live guest experience evaluation
- On-the-floor corrections + immediate improvements
- Retail merchandising reset
- Workflow restructuring
- 30-day and 90-day implementation plan
- 1 month of follow-up support
Ideal For:
- Spas that are ready for rapid overhaul and high-impact transformation.